Privacy policy

We promote the protection of personal data by establishing the following data protection policy, by building a personal data protection system, and by making all staff aware of the importance of protecting personal data and of applying the corresponding measures.

Management of personal data

To keep our customers' personal data accurate and up to date, and to prevent unauthorised access, loss, damage, alteration or leakage of personal data, we adopt the necessary measures: maintaining a security system, improving management systems, training staff thoroughly, and applying security measures so that personal data is managed rigorously.

Purpose of the use of personal data

On this website, when a customer makes an enquiry, we may ask them to provide personal data such as their name, email address or telephone number. This data will not be used for any purpose other than the one for which it was provided. Personal data received from customers will be used to send emails and documentation in response to their communications, commercial information, and answers to their questions.

No transfer or disclosure to third parties

We will manage the personal data received from customers appropriately and will not disclose it to third parties, except in the following cases:

1. Where the customer has given consent.
2. Where the disclosure is made to a supplier to whom we subcontract work necessary to provide the service requested by the customer.
3. Where the disclosure is required by laws and regulations.

Security measures for personal data

We have adopted thorough security measures to guarantee the accuracy and the security of personal data.

Enquiries from the data subject

If a customer wishes to consult, correct or delete their personal data, we will act on their request once we have verified their identity.

Compliance with and review of laws, regulations and standards

We will comply with the Japanese laws, regulations and other standards applicable to the personal data we hold, we will review the content of this policy where appropriate, and we will work to improve it.

Controller in the European Union

For enquiries from Spain and the rest of the European Union, the contact is EF Polymer España (es@efpolymer.com). Data provided from the EU is processed in accordance with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679. You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to that address.

Contact

For enquiries about our processing of personal data, please use the contact form on this site.